Privacy Policy

Last updated: October 2026

This policy explains what Keepingrobin Tree Service (referred to as we and us) does with your information when you browse keepingrobin.living, phone the number listed on this site, or send in a form. It is a general template. It is not legal advice.

What We Gather

Some details come straight from you. If you phone or fill out a form, you may give us your name, phone number, email address, location, and notes about your tree or property.

Other details are collected automatically while you use the site. These can include your IP address, browser and device type, the pages you open, and when you visit. Calls to the number on this site may be tracked. Some may be recorded for quality and billing.

Why We Use It

We use your information to:

• Match you with an independent tree removal provider in your area
• Send your request details to that provider so they can reach you and set up a visit
• Reply to your questions and messages
• See how the site and phone lines are being used
• Make the site and the service better
• Meet legal duties and stop fraud or misuse

Who Receives It

Keepingrobin Tree Service is a referral service. When you ask for help, we pass your contact details and request to one or more independent providers or marketing partners so they can get in touch. Each of them is a separate business with its own privacy practices.

We also share data with vendors that keep the site and phone systems running, such as hosting, analytics, and call-tracking services. We may release information when the law requires it, or to protect our rights.

We do not sell your personal information for money. Some laws, however, count sharing with marketing partners as a sale or a share. Where those laws apply, you may be able to opt out.

Cookies and Analytics

This site may use cookies and similar tools to see how visitors move through it. Your browser settings let you manage cookies. If you turn them off, some parts of the site may not work as intended.

Your Rights and Options

Depending on where you live, you may be able to see, correct, or delete your personal information. You may also be able to opt out of certain sharing. To make a request, email contact@keepingrobin.living. We may ask you to confirm who you are before we act.

Security and How Long We Keep Data

We take reasonable steps to protect your information. Still, no way of sending or storing data is fully secure. We keep information only as long as the purposes above require, or as the law demands.

Children

This site is not intended for children under 13. We do not knowingly collect their personal information.

Policy Updates

We may revise this policy from time to time. The date at the top shows when it last changed.

Contact

Questions about this policy? Email contact@keepingrobin.living.